Policies

Refund

There are no refunds on series purchases, service purchases, gift certificates and/or open products.
All sales are final. If client is not a candidate for any laser services, refunds will be left at the sole
discretion of the management team.

Pricing

Only current published menu prices apply. Laser Smooth Solutions makes no guarantees on any service as
results can vary from one client to the next. Prices and specials discussed verbally, and not in written form,
are not honored.

Credit Card Hold for Appointments

Laser Smooth Solutions requires a credit card in order to reserve your appointment. Your credit card will
only be charged for a no-show or a late cancellation.

24 Hour Cancellation Notice

We require a 24 hour time period when changing or cancelling your appointment. Same day cancellations
and no shows will be charged 50% of the scheduled service price to the credit card we have on file,
regardless if you have a series. We understand that emergencies do occur, and plans change. Please contact
us immediately if you must change or cancel your appointment.

No-Show Fees

If you do not show up to your appointment, Laser Smooth Solutions has the right to charge the card holder
50% of the service price which will not be refunded.

Late Arrivals

If you are late to any appointment, the amount of time will be deducted from your service in order to allow
following clients their full service time. If you show up after your completed appointment time, Laser
Smooth Solutions has the right to deny service and you will be charged 50% of your scheduled service price.

Medical

If medical conditions or medications restrict a client’s treatment program, their account will be placed on
hold until they can continue services. It is your responsibility to notify us of changes in medical conditions
or medications prior to your appointment. If you do not notify us, and this change prevents us from
performing your service, you will charged 50% of the scheduled service price to the credit card we have on
file.

Shaven

You must be shaven in order to be treated. If you are not and this prevents us from performing the service,
you will be charged 50% of the scheduled service price to the credit card we have on file.

Attention

Due to the nature of our services we cannot accommodate children under 10 in our facility.